Responsible for the treatment
AndorraBullion, a company with registered office at Carrer del Puial, nº 8 AD500, Andorra la Vella , is responsible for the processing of your personal data. This privacy policy provides information regarding the processing of personal data of our customers, potential customers, users who contact us through any form on the web, as stipulated by law 29/20221, of 28 October, qualified personal data (LQPD) and the General Data Protection Regulation (RGPD).
Purposes and bases of legitimization
Data processing of customer representatives, sole proprietors or professionals
If you are a customer of AndorraBullion, because you have accepted a proposal of professional services of our services or you have purchased a product from AndorraBullion, we will treat your data as indicated below:
Purpose of the treatment: We treat your data to maintain, fulfill, develop, control and execute the contractual relationship that we maintain with the company you represent, AndorraBullion client, or with you, if you are an individual entrepreneur or liberal professional.
Legal basis for processing: We have a legitimate interest in processing your data as a point of contact for an AndorraBullion customer.
Processing of data by contact through the form or email
In case you have provided your data through the AndorraBullion contact web form to ask a question or contact us, we will treat your data as indicated below:
Purpose of processing: We process your data to provide you with assistance and to serve you whether you are a customer or potential customer of AndorraBullion.
Legal basis for processing: AndorraBullion has a legitimate interest in assisting and answering any customer or potential customer who raises a question through one of our forms.
Data retention
The data will be kept for the minimum legal period established by law and, where applicable, until you withdraw your consent.
AndorraBullion does not use profiling methods or make automated decisions.
Confidentiality and security measures
The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity owned by AndorraBullion.
In compliance with current regulations, the company guarantees that it has adopted all the technical and organizational measures necessary to maintain the level of security required by the nature of the personal data processed. The company is committed to the protection of personal data and the privacy of users, and carries out the technical and organizational security measures available to safeguard your information.
Accuracy and updating of your data
You declare that all data provided by yourself are lawful, adequate, pertinent, accurate and, if necessary, updated. The provision of data that does not meet the above requirements will exempt AndorraBullion from liability .
Rights of interested parties
The regulations in force grant you the following rights of access, rectification, suppression and opposition of your personal data:
Right of access: right of access to your personal data to know which are being processed and the processing operations carried out with them.
Right of rectification: the right to be able to rectify or complete any data that is inaccurate or incomplete.
Right of erasure: the right to request that your personal data be deleted from our systems and files, where possible.
Right to object: right to object to the processing of your personal data, when your data have not been provided directly by you.
Right to limitation of processing: the right to request the limitation of processing when they are not accurate. When they have not been provided by you and you oppose their deletion and request instead the limitation of use. When the data are no longer necessary for processing, but you need them for the formulation, exercise or defense of claims. When you have objected to the processing, while we verify that the legitimate interest of General Concerned Citizens is valid according to the regulations.
Right to portability: when the processing is carried out by automated means, you have the right to request that your personal data be communicated to another data controller.
You may exercise all the rights indicated above free of charge, either by writing an email to the email address info@andorrabullion.com or by contacting us by post at Carrer del Puial, nº 8 AD500, Andorra la Vella. You must specify which right you wish to exercise, as well as your identification data. If, in order to verify your identity, we need additional data to those you provide, we will let you know. You may lodge a complaint with the Andorran Data Protection Agency.